{"xsrfToken":"537e1fb75f33e3b884f36caf7abff0bb5f391c5f_lout","branding":{"id":"23","key":"rp","name":"Mesa de Ayuda ~ Repoflex","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/56","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#7c37de","headerLinkHoverBGColor":"#7c37de","headerBadgeColor":"#7c37de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/6f59ed4c-1d27-49f5-87bb-863ada745690/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZTM3ZTViZS02YjNlLTRiZGQtODQ5Ni1jZjEyN2ZkZTc3ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjZmNTllZDRjLTFkMjctNDlmNS04N2JiLTg2M2FkYTc0NTY5MCI6WyJyZWFkIl19LCJleHAiOjE3NjEwNDA2MTgsIm5iZiI6MTc2MTA0MDAxOH0.DUTWNcjZr_aqNSkigKaqAfy8vmcgl37Wj2-o7zzvPG8&client=8e37e5be-6b3e-4bdd-8496-cf127fde77eb&mode=fit","logoId":"6f59ed4c-1d27-49f5-87bb-863ada745690","isLogoAvailable":true,"helpCenterTitle":"¡Bienvenido a la Mesa de Ayuda de Zolbit!","sharedPortalName":"Mesa de Ayuda Zolbit","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Bienvenid@s a la Mesa de Ayuda!","sharedPortalName":"Mesa de Ayuda RetailPro","localeDisplayName":"inglés (Estados Unidos)"},"pt-BR":{"localeDisplayName":"portugués (Brasil)"},"es-ES":{"helpCenterTitle":"¡Bienvenido a la Mesa de Ayuda de Zolbit!","sharedPortalName":"Mesa de Ayuda Zolbit","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#3e3e40","helpCenterTitleColor":"#f0f0f0","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"23","key":"rp","projectId":15260,"serviceDeskId":23,"name":"Mesa de Ayuda ~ Repoflex","description":"<p>¡Hola! Puedes generar una solicitud a partir de las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/23","reqTypes":[{"id":"164","name":"Activación a Usuario Nuevo","descriptionHtml":"<p>Si solicita múltiples usuarios favor adjuntar tabla con: RETAILER / COD LOCAL / NOMBRE REPONEDOR / RUT REPONEDOR / TELEFONO</p>","callToAction":"Activación a Usuario Nuevo","introHtml":"<p>Ingrese una solicitud de inducción a Reposición Repoflex y Uso de App.</p>","icon":17675,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17675","groups":[57],"key":""},{"id":"167","name":"Capacitación o Refuerzo Uso Aplicación","descriptionHtml":"<p>Si solicita múltiples usuarios favor adjuntar tabla con: RETAILER / COD LOCAL / NOMBRE REPONEDOR / RUT REPONEDOR / TELEFONO</p>","callToAction":"Capacitación o Refuerzo Uso Aplicación","introHtml":"<p>Ingrese una solicitud de segunda capacitación (o mas) a usuario con dudas sobre el uso de App.</p>","icon":17661,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17661","groups":[57],"key":""},{"id":"166","name":"Comprobante de Transferencia a Usuario Reponedor","descriptionHtml":"<p>Si solicita multiples comprobantes favor adjuntar tabla con: RETAILER / COD LOCAL / NOMBRE REPONEDOR / RUT REPONEDOR</p>","callToAction":"Comprobante de Transferencia a Usuario Reponedor","introHtml":"<p>Ingrese una solicitud para validar pago a usuario.</p>","icon":17664,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17664","groups":[57],"key":""},{"id":"163","name":"Creación o Cambio Usuario Reponedor","descriptionHtml":"<p>Si solicita múltiples usuarios favor adjuntar tabla con: RETAILER / COD LOCAL / NOMBRE REPONEDOR / RUT REPONEDOR / TELEFONO</p>","callToAction":"Creación o Cambio Usuario Reponedor","introHtml":"<p>Ingrese aquí su solicitud de Creación o Cambio usuario</p>","icon":17643,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17643","groups":[57],"key":""},{"id":"169","name":"Otros","descriptionHtml":"<p>Favor entregue la mayor cantidad de detalles para comprender su solicitud.</p>","callToAction":"Otros","introHtml":"<p>Ingrese una solicitud que no tenga categoría.</p>","icon":17669,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17669","groups":[57],"key":""},{"id":"165","name":"Resolución de Incidencias","descriptionHtml":"<p>Si solicita múltiples usuarios favor adjuntar tabla con: RETAILER / COD LOCAL / NOMBRE REPONEDOR / RUT REPONEDOR / TELEFONO</p>","callToAction":"Resolución de Incidencias","introHtml":"<p>Ingrese una solicitud de revisión incidencia de App.</p>","icon":17648,"iconUrl":"https://retailpro.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/17648","groups":[57],"key":""}],"reqGroups":[{"id":57,"name":"General"}],"orderMapping":{"57":[163,165,167,164,166,169]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c35fe43b-7d38-3d9a-9ff3-793e795d7f50","appLinkName":"System Confluence","appLinkUrl":"https://retailpro.atlassian.net/wiki","spaceKey":"RP","spaceName":"Repoflex","spaceUrl":"https://retailpro.atlassian.net/wiki/spaces/RP","isServer":false},"labels":[],"projectKey":"RP","serviceDeskId":23,"kbLinkDomainURLs":["https://retailpro.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":23,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZTM3ZTViZS02YjNlLTRiZGQtODQ5Ni1jZjEyN2ZkZTc3ZWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE1MjYwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjEwNDEyMTgsIm5iZiI6MTc2MTA0MDAxOH0.NWOwEt7MO0cXRYWFp7nQaX4Tj0ATHpkeHPb1AqwwlxQ","targetCollection":"upload-project-15260","endpointUrl":"https://api.media.atlassian.com","clientId":"8e37e5be-6b3e-4bdd-8496-cf127fde77eb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Mesa de Ayuda Zolbit","description":"<p>Bienvenido al centro de ayuda, estamos aquí para ayudarte. Genera una solicitud a partir de las opciones proporcionadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://retailpro.atlassian.net/wiki","kbLinkDomainURLs":["https://retailpro.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}